Privacy Policy

How Butte Self-Stor collects, uses, and protects your information

Last updated: March 2026

1. Who We Are

Butte Self-Stor LLC ("we," "our," or "us") operates a self-storage facility located at 5327 Truck Village Dr, Mt. Shasta, CA 96067. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at www.butteselfstor.com or contact us directly.

2. Information We Collect

We may collect the following types of information:

  • Contact information — your name, email address, phone number, and any message you submit through our contact form.
  • Rental and account information — if you rent a unit or pay your bill through our online portal (operated by Quikstor), that service collects payment and account information directly. Please review Quikstor's privacy policy for details on how they handle that data.
  • Usage data — basic information about how visitors use our website, such as pages viewed and time spent on the site, which may be collected automatically through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and customer service requests
  • Process rental applications and payments (via our Quikstor portal)
  • Send you information relevant to your storage account
  • Improve our website and services
  • Comply with applicable legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Contact Form

When you submit the contact form on our website, your name, email address, phone number, and message are sent directly to us so we can follow up with you. This information is not shared with any third parties and is used solely to respond to your inquiry.

5. Cookies & Analytics

Our website may use cookies or similar technologies to understand how visitors use our site. This helps us improve the site experience. You can disable cookies in your browser settings at any time, though some features of the site may not function as intended if you do so.

6. Third-Party Links

Our website contains links to third-party websites, including Quikstor (our online rental and payment portal), U-Haul, and other local businesses listed on our resource pages. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

7. Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of any information transmitted to or from our website.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information. To exercise your rights, please contact us at sales@butteselfstor.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: